Shipping policy

Shipping Policy

At Merge Culture, we aim to deliver high-quality products in a timely and reliable manner.  please review our shipping policy below for details on processing times, shipping rates, and delivery expectations.

Order Processing Time

  • All orders are processed within 2-5 business days (excluding weekends and holidays).
  • Orders placed after 5:00 PM EST will begin processing the next business day.
  • During high-volume periods (sales, holidays, or product launches), processing times may be slightly extended.

You will receive a confirmation email once your order has been shipped, including tracking information.

Shipping Rates &Delivery Estimates

Shipping charges for your order will be calculated and displayed at check out.

Estimated Delivery Times (after processing)

  • Standard Shipping: 5-8 business days
  • Expedited Shipping (if available): 2-4 business days

Delivery times are estimates and not guaranteed.

Shipping Locations

  • We currently ship within the United States.
  • At this time, we do not offer international shipping. (This may change in the near future.)

Tract Your Order

Once your order ships, you will receive an email with tracking details. Please allow up to 24-48 hours for tracking information to update.

Shipping Delays

Merge Culture is not responsible for shipping delays caused by:

  • Carrier issues
  • Weather conditions
  • Incorrect or incomplete shipping addresses
  • Natural disasters or unforeseen circumstances

If your order is delayed beyond the estimated delivery window, please contact us at mergeculturellc@gmail.com.

Incorrect Address or Undeliverable Packages

  • Customers are responsible for providing accurate shipping information.
  • Orders returned due to incorrect addresses may be subject to additional shipping fees.
  • Merge Culture is not responsible for packages marked as "delivered" by the carrier.

Lost or Stolen Packages

  • Merge Culture is not liable for lost or stolen packages confirmed as delivered by the carrier.
  • If your package is missing, please contact the carrier directly using your tracking number.
  • We will assist where possible, but replacements or refunds are not guaranteed.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: mergeculturellc@gmail.com

Business Name: Merge Culture